Playbooks

This page is auto-generated from charts/manager/alerts/. Do not edit by hand — run make generate-alerts-doc to regenerate.

Greenhouse admin team

Alerts that page the Greenhouse platform team (greenhouse-admin). These cover Greenhouse itself.

• GreenhouseOperatorReconcileErrorsHigh
  Errors while reconciling {{$labels.controller}}
• GreenhouseOperatorReconcileDurationHigher10Min
  Reconcile duration higher than 10m while reconciling {{ $labels.controller }}
• GreenhouseOperatorWorkqueueNotDrained
  Greenhouse Operator controller - {{ $labels.name }}’s backlog is not being drained.
• GreenhouseWebhookLatencyHigh
  Greenhouse Operator webhook - {{ $labels.webhook }}’s latency is high.
• GreenhouseWebhookErrorsHigh
  Errors while reconciling {{ $labels.webhook }}
• GreenhouseProxyRequestErrorsHigh
  HTTP 5xx errors high for proxy {{$labels.service}}
• GreenhouseProxyRequestDurationHigh
  Greenhouse proxy service - {{ $labels.service }}s latency is high.
• GreenhouseIDProxyErrorsHigh
  Greenhouse id-proxy service - HTTP 5xx errors are high.

Organization admin team

Alerts that page a tenant organization’s admin team (<org>-admin). These cover tenant-organization-level resources.

• GreenhouseOrganizationNotReady
  Greenhouse Organization is not ready
• GreenhouseSCIMAccessNotReady
  Greenhouse SCIM Access is not ready
• GreenhouseResourceOwnedByLabelMissing
  The greenhouse.sap/owned-by label is missing on resource
• GreenhouseTeamMembershipCountDrop
  Team members count drop detected

Support groups

Alerts that page the team owning the affected resource via its owned_by label. These cover tenant-managed resources — Plugins, Clusters, Catalogs, TeamRoleBindings.

• GreenhouseCatalogNotReady
  Catalog not ready for over 15 minutes
• GreenhouseClusterNotReady
  Cluster not ready
• GreenhouseClusterTokenExpiry
  The kubeconfig token is not refreshed.
• GreenhouseClusterKubernetesVersionOutOfMaintenance
  Kubernetes version out of maintenance
• GreenhousePluginNotReady
  Plugin not ready for over 15 minutes
• GreenhousePluginPresetNotReconciled
  PluginPreset cannot reconcile all Plugins for over 15 minutes
• GreenhousePluginConstantlyFailing
  Plugin reconciliation is constantly failing
• GreenhouseTeamRoleBindingNotReady
  TeamRoleBinding not ready for over 15 minutes